About
A calmer way to keep a London home clean.
M3 Homehelp began with a simple frustration: in a city full of brilliant cleaners, the operational side was always the weak link — late rebookings, vague pricing, confused arrivals. We built M3 around the opposite: vetted professionals, clear schedules, and people you can actually talk to on a weekday morning.
Our principles
People first
Every professional is DBS-checked, interviewed in person and paid weekly on Friday. We hire slowly so we can keep standards consistent.
Calm operations
One coordinator owns your booking from request to completion. No group-chat handovers, no escalation queues.
Honest pricing
Hourly rates published on the pricing page. No surge pricing, no surprise fees, no opaque service charges.
Insurance & accountability
Public liability cover on every visit. A 48-hour redo if anything's missed — no quibbles.
Credentials
- Registered
- M3 Homehelp Ltd · England & Wales
- Insurance
- Public liability £2m
- Vetting
- DBS check + two references
- Data
- UK GDPR · data stored in EU/UK regions
Where we work
Central, North, West and South-West London — roughly Zones 1–3. If you're just outside, we'll usually still try to help; pop your postcode into the booking flow and we'll confirm coverage within two working hours.